Dramatically Improving Board Effectiveness

City of Sterling, IL

For the City of Sterling, IL, choosing BoardDocs to save time and money was easy!

Need for Change

The City of Sterling, IL saw the immediate need and benefits of using an eco-friendly, cloud-based board management service. “In today’s world it makes no sense - economically, ecologically and for accessibility - to use paper,” said Skip Lee, Mayor of the City of Sterling. Before October 2014, the City and Library board meetings were managed manually. Everything from agenda development to conducting meetings used paper. “Most of the paper ended up in the garbage or recycle bin. This made it difficult for Council members to research historical information,” said Lee.

Ideal Board Management Solution

When the City of Sterling decided to move to an electronic board management solution, BoardDocs made their decision simple. “The key to implementing any program is first in the training and support offered by the company and second is the ease-of-use. BoardDocs fit both of these criteria perfectly,” said Skip Lee.

Cost Savings Benefit
BoardDocs gave the public easier access to agendasand helped the City of Sterling more efficiently comply with the “Open Meetings Act.” Added benefits included a significant reduction in staff time and cost to produce agendas and board packets.

Previously, items were solicited and compiled for the agenda. Board packets were copied and hand-delivered to Council members. “After examining what we were doing and all the hidden costs, it was a no-brainer, for many reasons, to subscribe to BoardDocs,” said Lee.

BoardDocs LT—The Best Fit

The City of Sterling wanted the most comprehensive, entry-level board management system available. Their final choice was BoardDocs LT - developed specifically for governing bodies of smaller organizations. BoardDocs LT provides a means of electronically publishing and revising agenda items and supporting documents while maintaining a searchable data repository. The City of Sterling can now quickly and easily create, approve and track agenda items and important correspondence, and much more for only $3,000 per year.

Outstanding Customer Support

BoardDocs made creating board packetseasier for City staff, from day one. Not only did the staff find BoardDocs LT convenient, but the training and 24/7 customer support surpassed expectations. “If there are questions, we can call and get someone on the phone right away.”

“BoardDocs made it easy, convenient and painless to move to an electronic board management system. The training during implementation and ongoing support are outstanding. I wish we had done this five years earlier!” said Skip Lee.

About the City of Sterling

The City of Sterling is located in Northwestern Illinois with an approximate population of 15,000. The economic base is focused on manufacturing and agriculture. Although the City of Sterling is technologically and growth oriented, they strive to maintain the “small town” quality of life people treasure. Their mantras are “bold but not reckless” and “we will get it done in Sterling.”

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