Board Members Find Winning Solution

Kern Community College Dist., CA

Coming Out of the Stone Ages
The Kern Community College District (KCCD) spent well over $50,000annuallyputting together 90boardpackets annually before subscribingto BoardDocs. “It felt like we werein the stone ages,writing on stonetablets before BoardDocs. Creating and distributing Board packets wasan extremely exhausting process,” said Danielle Hillard, AdministrativeAssistant to the Chancellor, KCCD.

Danielle explained that the actual cost savings is $95,000 to $125,000 annuallywhen board-related staff timeis alsoconsidered. WithBoardDocs, an agenda item canmove throughan entire approvalprocess in less than a day and anyquestions are addressed quickly.

Accreditation Process Streamlined
BoardDocs is a helpful tool in the accreditation and auditing process at KCCD. The District links agenda items to theirstrategic goals and references the various accreditation standards within the content section of each agenda item. Allmeetings - board to committees - will almost always have a topic that needs to link to an accreditation standard.

“In preparation for an accreditation visit, the search feature in BoardDocs locates the references quickly thereby findingevidence of when specific standards were discussed. This evidence is key to accreditation report-writing and visits.BoardDocs helped with our evidence requirements and the validation is easy because it is searchable,” stated Hillard

All Information Available in One Location
“WOW! I have a tool that helps with agenda management, and it also houses our policies, strategic goals and libraryinformation, such as newsletters and archived meeting minutes. I no longer have to search three or four platforms tofind what I need. It is all in BoardDocs,” explained Hillard. All are easily shared with board members and the public.

Customer Service is a Dream
Danielle explained that the BoardDocs customer service is something you can only dream about. She personally
experienced this one morning at 2:00 a.m. while at a conference. She called customer support and someone answeredthe phone on the second ring and was able to answer her question immediately. “BoardDocs’ support is literallyavailable 24 x 7 and the staff is knowledgeable, friendly and customer-oriented. You can’t find this type of supportanywhere else,” stated Hillard.

About Kern Community College District
Kern Community College District is geographically one of the largest community college districts in the United States,covering 24,800 square miles and servicing over 26,000 students. Governed by a locally elected Board of Trustees, the district’scolleges offer programs and services that develop student potential and create opportunities for their citizens.

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