Support

Have a question?

Questions arise at off-hours and are usually urgent. If you or one of your board members has an issue with your board portal, you should never have to wait to receive answers to your questions. If we are unable to speak with you immediately, please leave a message so we can return your call as soon as possible. You can also use your BoardDocs ID and log into this site to see the support documents reserved for our subscribers.

If you’re having trouble accessing a Diligent product, check our status page

Support Phone: 866-262-7326
Support Email:  support@boarddocs.com
Sales Email:  sales@boarddocs.com
Corporate Office:
Emerald Data Solutions, Inc.
1111 19th Street NW, 9th Floor
Washington, DC 20036

Our customer’s success is real.

BoardDocs made a tremendous difference in our meeting preparation. It saves us hundreds of hours of staff time and we have seen a cost savings. BoardDocs allows us to become more effective, efficient, user-friendly and is a useful method for reviewing, searching, utilizing, storing and archiving meeting materials.

Learn more

Donna Isaac
Executive Administrative Assistant to the Chancellor of West Hills Community College, CA